Refund policy
Brand Name: NIRVANA byHINDUSTAN COUTURE
At NIRVANA, we aim to provide high-quality women’s dresses. If you face any issue, our return policy is as follows:
Eligibility for Returns
Customers must record a clear video while opening the package (unboxing video).
The video must clearly show:
- The sealed package
- The opening process
- The product condition
Returns will NOT be accepted if:
- No unboxing video is provided
- The product is used, washed, or damaged by the customer
Return Process
Raise a return request within 48 hours of delivery.
Share the unboxing video via:
-
WhatsApp: +91 7396298324
Email: nirvana.hyd24@gmail.com
Refund Policy
Once approved, refunds will be processed within 7 working days.
The refund will be credited to the original payment method.